FAQ about Usage

What do I need to do after I insert KT Korea SIM Card?
Before we get started, let’s make sure that your phone is unlocked and that you have coverage where you are.
*Power off your phone
*Switch the new Korea SIM Card in your phone
*Power on your phone
*Do Setting APN in your phone – See a signal?
–Yes : Great, you can now activate your SIM card
–No : If your phone is not locked, you may want to check the coverage in your area and need to power off 3 times to connect the KT network.
Notes.
–As soon as collecting your SIM at the pickup points, check if your phone does work or not.
–If your phone does not work, please contact staffs directly at the pickup points.

How do I set KT APN on my phone?
When you insert your SIM in your phone, next step is to make sure that you have the right settings to get data/mobile internet and MMS (Multimedia-Messaging) and running.
KT SIM Card settings are:
–Connection Name : KT
–APN Name : lte.ktfwing.com
–Server / MMSC : http : //mmsc.ktfwing.com:9082
–MCC : 450
–MNC : 08
*You’ll find more details as below if you are not sure how to use these settings.

How to count KT SIM Credit Expiry?
*KT Prepaid Data SIM
–This will be activated automatically and SIM Card Credit Expiry is exactly counted based on collecting date and time.
–For example, in case of 5-Day Pass ( for 24 X 5=120 hours )
–Start Date and Time : July 5, 11:30 pm (Collect Time)
–Expire Date and Time : July 10, 11:29 pm (No need to drop off SIM)

*
KT Prepaid SIM
–This will be activated automatically and SIM Card Credit Expiry is exactly counted based on collecting date.
–For example, in case of purchasing 5-Day Pass
–Start Date and Time : July 5, 09:00 (Collect Date)
–Expire Date and Time : July 9, 24:00

How do I fix when my smartphone can connect 3G only and can’t get 4G LTE connection?
*To check your connection status and fix it, let us know your IMEI as below.
*How I do get my IMEI value?
–Dial *#06# on your pone to get it.
* For more information about Korea SIM Card, 
Please Visit our NeoKoSIM website >>> http://neokosim.com

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